Shipping & delivery
Shipping at Kapitein Spel
Here you can read what shipping costs and how fast your parcel arrives. Questions about shipping? Contact us, we are happy to help.
In short
- ✓Ordered and paid before 22:00 on a business day? Then your parcel leaves the same day.
- ✓In the Netherlands it then reaches you within 1 business day.
- ✓Outside the Netherlands, delivery time depends on the country and the carrier.
- ✓Shipping within the Netherlands costs €5.95. From €70 it is free.
- ✓For other countries, see the table below.
- ✓We ship with PostNL, DHL, DPD, GLS and UPS. You choose the delivery option at checkout.
- ✓You have 30 days to return an item. You pay the cost of sending it back.
Pre-orders
Ordering a pre-order? Then the times above do not apply. We send the game as soon as it arrives at our shop. Each game shows its expected date.
Is there also a game in your order that is already here? Then we send everything together once the last game arrives. Want the other games sooner? Order them separately.
If the expected date moves by more than a week, we email you and you choose: keep waiting or get your money back.
Shipping costs per country
| Destination | Shipping from | Free from |
|---|---|---|
| Austria | €9.95 | €100 |
| Belgium | €5.95 | €70 |
| Bosnia and Herzegovina | €54.95 | €550 |
| Bulgaria | €34.95 | €350 |
| Croatia | €34.95 | €350 |
| Czech Republic | €9.95 | €100 |
| Denmark | €14.95 | €150 |
| Estonia | €22.95 | €200 |
| Finland | €34.95 | €350 |
| France | €9.95 | €100 |
| Germany | €8.95 | €90 |
| Greece | €34.95 | €350 |
| Hungary | €14.95 | €150 |
| Iceland | €54.95 | €550 |
| Ireland | €14.95 | €150 |
| Italy | €14.95 | €150 |
| Latvia | €18.95 | €190 |
| Liechtenstein | €14.95 | €150 |
| Lithuania | €18.95 | €190 |
| Luxembourg | €9.95 | €100 |
| Monaco | €14.95 | €150 |
| Netherlands | €5.95 | €70 |
| Norway | €34.95 | €350 |
| Poland | €9.95 | €100 |
| Portugal | €22.95 | €200 |
| Romania | €54.95 | €550 |
| Serbia | €54.95 | €550 |
| Slovakia | €22.95 | €200 |
| Slovenia | €34.95 | — |
| Spain | €14.95 | €150 |
| Sweden | €22.95 | €200 |
| Switzerland | €22.95 | €200 |
| United Kingdom | €22.95 | €200 |
United Kingdom: minimum order €160 of games, shipping not included, because of UK VAT rules for parcels up to £135. UK VAT and any import duty are paid to DPD on delivery.